Small Business Lead Nurturing Success Case Study

If you’re an entrepreneur, part of a small marketing department, or a one-man marketing department, then you know it can be tough to get everything you need to get done accomplished.

Your experience, current thought, and even marketing experts will tell you that small companies, with limited budgets and resources, can be challenged to keep up. Prevalent thinking is that they can’t, and in fact shouldn’t even try. But keep reading – because we’re dispelling that myth once and for all!

If you’re interested in driving revenue, and using the internet to help, then you’re doubly challenged to figure out WHAT among all of the different tactics, are the RIGHT ones for you. Because if you don’t get it right, then you’re just going to waste your time, and still not get the results you’re after. And that supports what the “experts” are saying, and leading you to believe.

Meet Margaret Johnson, a one-woman marketing department for a $10 million dollar-a-year consulting company, and learn how she has solved the problem of keeping her company top-of-mind with customers and prospects, funneling sales-ready leads to her sales force. Learn how they landed one of the largest companies in her geography, and are delighting them and staying top-of-mind.

Here’s the part you’ll really love: She spends only ONE DAY A WEEK managing it all!

And you could too…

There were two critical things that were causing Margaret’s organization pain – not knowing whether her in-person events would have anyone attending them, and how to stay top-of-mind when prospects weren’t ready for a sales conversation when someone from Sales contacted them.

In today’s fast-paced world, it’s not good enough to meet with someone who’s not currently interested in what you’re selling, and putting a tickle in your system to contact them again in 6 months. Even if that’s what they tell you. It’s likely that their situation could change on a moments notice, and if you’re not in their thinking, you will not get the deal.

After being bombarded with media, emails, and news about how you’ve got to be present in social media, Margaret set up a Facebook Fan page and a Twitter account. She already had a blog, and the company website to also manage. She found herself trying to remember where she needed to post content and update things.

Margaret was quickly getting overwhelmed. How could she really implement effective marketing efforts that would generate leads, nurture them well, and contribute to the bottom line growth goals of her organization?

Margaret started to map out everything. She had a blog, and that had an RSS Feed. She found a way to update her Twitter account based on the RSS feed from her blog. She also hooked up that RSS feed to her Facebook Fan page. But now, how could she generate more leads, and stay top-of-mind? That only relieved her from figuring out how to manage two of the social media aspects of things.

She realized that she could segment her RSS feeds and publish them to her website, effectively adding content to her critical pages that needed to be refreshed on a regular basis. And people could subscribe to her RSS feeds and get updates via email. There were some tools, that provide this specific ability – but then the people who sign up through those vehicles are kept in that system, with the opt-out and bad email information, rather than in her lead database where she could see how they are responding to the emails and also trigger appropriate event invitations. So using a point-tool like that wasn’t a solution – it only added more work.

Margaret was using a marketing automation toolset, and she realized that she could use an RSS feed capability from her marketing automation system to define her blog feed, and then publish them to her website. She could also set up emails, within that same toolset that pulled from those RSS feeds, so she could send emails to the contacts that wanted email updates, if there was any new content available from the feeds. If there wasn’t, then no emails would be sent. She realized she could set up her emails one time, set them to go out every 14 days, and they’d automatically pull fresh content from the feeds she identified for each email.

Best of all, implementing her “system” in this way, ensured that ALL the leads, and their responses to her marketing, were all in one place – so she could score the leads as well as segment them even further based on how they responded, not only to the emails, but on what materials they have downloaded from her website, which pages they have viewed, and which events they’ve attended. She set up nurturing sequences (a set of timed emails) that trigger based on a lead’s response to any number of specific lead activities. She now has emails going out every 14 days to her leads, plus other nurturing sequences that can be triggered based upon a lead’s activity.

The value of keeping her leads in a single database, and tracking their activities — and then having the tools available that allowed her to automate her marketing efforts, has literally saved her from adding another full time marketing person to her staff to help implement and manage their marketing efforts.

How’s it going? She is getting positive feedback from customers and her sales folks – because her company is top-of-mind, and closing more business! She is able to quantify her contribution to her company’s growth.

Tips On How to Make Yourself Memorable When Generating Small Business Leads

Do you remember the last time you went to a networking event or met with a group of other small business owners to improve your small business networking? Chances are you met a handful of people and came away with business cards or other identifying content. How well did you remember the faces and conversations that went with the names? How easily could you recall the business of an individual you met by their face and story alone?

The last thing you want to do is become one of those faces or business cards that leave absolutely no impression once the event is over with. No matter how well you think you captivate their attention while you’re speaking to them there’s a good chance that if you’re not branding yourself properly and making a memorable impression, those people you meet at small business networking events and groups aren’t going to remember you. Here are some tips on how to make you stand out and be memorable (in a good way) when networking with other business and industry leaders.

Be Distinctive – You don’t need to dress like a clown but a brightly-colored tie, a unique piece of jewelry, good cologne or even a certain grooming style can make you stand out in the memory of business partners in a good way. You certainly don’t want to only be remembered because of your hairstyle or scent but those are excellent memory triggers that mark your encounter with a great big flag. Don’t be outlandish to achieve this, but don’t let yourself blend with the crowd.

Be Engaging – It’s very important that when you network with others in order to build relationships that foster business leads, you need to stay engaged. It’s obvious when you don’t vest yourself in the conversation so make sure you listen well, respond promptly, maintain eye contact, etc. If you’re truly present and accounted for mentally then you will stand out among the other people who are trying to “check out” early.

Carry the Conversation – Never let a conversation be one-sided. It’s important to listen to the others while you’re focusing on small business networking and fostering a foundation for a future relationship but don’t just nod and smile. You need to do your share of carrying the conversation so ask thought-provoking questions. When you do this, you will undoubtedly stick out as one of the more engaging individuals. Your name, your face, your business and your interests will stick in the minds of those business owners when the day is done. Make an effort to take a genuine interest in the business owners around you.

Reinforce “You” with Keywords – The people you network with will be meeting a lot of people – that’s the nature of being a business owner. They won’t remember long descriptions of what you do so you need to break it down to a few key things about yourself. Name, Company name, Business, Product and Location. Use various points frequently and you’ll be easier to remember – like “Joe the Barber from Soho”

Contribute to the Group Conversation – Everything about you is important, and you want eyes on you but you can’t take the spotlight. Don’t hog the conversation, just join it. Think in terms of the power of words and choose what you say carefully. Saying one smart thing in front of the group will make you more memorable than 15 minutes of semi-conscious chatter. Create value for others and you create value for yourself.

You have to sell yourself just as hard as you sell your products. When you’re involved in small business networking for building business leads you need to approach those business owners like you’re making a sale. This is your brand, and your brand is more than just a logo. It’s an experience. If you focus on selling a memorable experience rather than a snapshot then you up the chances of creating a memorable experience. You are your business, so make an impression that won’t be easily forgotten.

Guidelines on How to Build Your Own Profitable Home Business

The online home business is one of the fastest growing industries in the world that accounts for a turnover worth millions annually, making it a high-potential income-generating avenue that has yet to be fully explored. Apart from several enticing trimmings like being your own boss and working on your terms, it is a very vast medium that can be utilized to harness your creative energies and business acumen to yield excellent income. In the global economic slowdown phenomenon, where high-capital businesses are biting the dust every day, low investment home business ventures can be very lucrative. Here are some helpful tips to help you find the ideal home business.

Start with something that you are familiar with and like doing. At the onset it not pragmatic to venture into terrains that you has minimal knowledge about. If you’re qualified in a particular branch of learning or gained expertise in a specialized field, use it to make money pronto. You may want to start your own niche website that showcases the vast storehouse of knowledge that you’ve acquired. There are other avenues like offering consultancy services and training others in your area of interest. You can even start your own e-shopping website stocking products that you have extensive knowledge on. Be creative; think of multiple avenues to cash in on your talent. Donning the entrepreneurial hat in your field of proficiency ensures that you don’t encounter too many stumbling blocks.

Check if there is a potential market for your business. Go for a business that is legally allowed in your region and doesn’t require too much running around to fetch licenses and ordinances. There are several businesses that are banned in various regions, like chain mails are illegal in most parts of the world. Similarly countries like Singapore keep very strict MLM laws. It would do you a whole lot of good to check the laws of your land to avoid getting into trouble.

Do a little research if you are thinking of registering with a home business opportunity offering organization. There are tons of sites on the internet today that make atrociously large claims and run in the opposite direction once they have your money. Use your logic and intuition and be on guard against such fanciful claims and unrealistic business plans. Look at the history, profile, credentials and business plan of the organization before dealing with them financially.

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